Simplicity
We are able to assist you remotely form our location. You can watch what we do while we speak to you on the telephone. You see the mouse move and everything we type on the keyboard. It's as if we were there with you. The only knowledge that is required is how to open a link in a web browse to obtain a client session id. You don’t need to go through any prior training, software installation or setup. You just provide the session id to the remote technician and within 30 seconds we are able to assist you.
Security
Our
Remote Desktop communications are totally
secure and private – both visual data and
mouse/keyboard input are encrypted. The
strong
128-bit encryption makes it nearly
impossible to break in to session data, and
the centralized structure of the service,
when all session traffic goes through our
servers, makes it a stable medium suitable
for your everyday operational needs. And as
of data retention, there is no private data
that is collected or stored, even on a
statistical basis, by our service or
software under it.
We can help you wish computer training,
problem resolution and much more.
Individual Solutions
Let us know how we may help you and we shall
provide you information on what we are able
to provide to help satisfy your individual
needs.
System Requirements
Remote Assistance provides support for systems running the Windows platform. Our technology allows you to control PCs remotely using just a web browser and an internet connection. We recommend that you follow these guidelines to use our service:
Operating Systems
Microsoft Windows
98, ME, NT 4.0 SP6,
2000, XP, Vista and
Server 2003
Web Browser
Microsoft
Internet Explorer
6.0 or later or
Firefox.

