REMOTE COMPUTER ASSISTANCE
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We offer remote technical assistance for most pc related issues,
computer training to customers anywhere on the Internet.


We Provide....
Remote Computer Assistance
Remote Computer Tech Support
Computer Problem Resolution
Computer Training & Tutoring




 

online computer help

Remote Technical Support Computer Assistance
Frequently Asked Questions

Fast and Easy Connection
Our Remote System is an innovative web-based remote desktop access service. It requires only a web browser to run and has clear, easy-to-use interface and offers flexible configuration options. All data transfers utilize industry-wide encryption algorithm standards. Remote desktop sessions are accessible via opening a link in a web-browser and can be ready to use in less than thirty seconds.

Simplicity

We are able to assist you remotely form our location. You can watch what we do while we speak to you on the telephone. You see the mouse move and everything we type on the keyboard. It's as if we were there with you. The only knowledge that is required is how to open a link in a web browse to obtain a client session id. You don’t need to go through any prior training, software installation or setup. You just provide the session id to the remote technician and within 30 seconds we are able to assist you.

Security

Our Remote Desktop communications are totally secure and private – both visual data and mouse/keyboard input are encrypted. The strong 128-bit encryption makes it nearly impossible to break in to session data, and the centralized structure of the service, when all session traffic goes through our servers, makes it a stable medium suitable for your everyday operational needs. And as of data retention, there is no private data that is collected or stored, even on a statistical basis, by our service or software under it.
We can help you wish computer training, problem resolution and much more.

Individual Solutions
Let us know how we may help you and we shall provide you information on what we are able to provide to help satisfy your individual needs.

System Requirements

Remote Assistance provides support for systems running the Windows platform. Our technology allows you to control PCs remotely using just a web browser and an internet connection. We recommend that you follow these guidelines to use our service:

Operating Systems
Microsoft Windows 98, ME, NT 4.0 SP6, 2000, XP, Vista and Server 2003

Web Browser
Microsoft Internet Explorer 6.0 or later or Firefox.
 

RemoteComputerAssistance.com / Frequently Asked Questions / Schedule Remote Computer Assistance / Computer Related Articles

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